I recently switched from Comcast to SBC so I could get DSL. To get the best rate, I had to also change my phone number from a business line to residential. Comcast only forwards the new number for 30 days unless a fee is paid, in which case they will do it for an additional 30 days.
I paid the fee. It took them nearly a week to get the message up and running, and at the end of 30 days they promptly discontinued it. Forget trying to get them to respond to a repair ticket; it's useless.
Hey Comcast, if any of you reads this, maybe you can think about your customer service!
Anyway, during this past week I've had several people email me (or in the case of local businesses, just tell me when I walked in) that they couldn't reach me and there was no new number given, so here it is: (510) 222-0332